Frequently asked questions about Drive DeVilbiss scooters

Before buying a scooter

Is an electric scooter suitable for me?

Electric scooters are electrically driven wheelchairs for people with mobility issues. A mobility scooter usually has four wheels and a seat. Those who are physically challenged, yet cognitively fit should be able to use a scooter to manage their everyday life.

Which scooter is right for me?

The best way to choose the right scooter, is to consult a Specialist Dealer. Certain criteria should be used and individual user assessment should be conducted in order to determine a suitable electric scooter. For example; your living conditions, battery charging and battery power, potential travel distance, public transport approval, suspension, tyres, and the actual size of the scooter will all need to be taken into account.

What is the range of my electric scooter?

The range will depend on many different factors such as user weight, distance, battery power and even environmental conditions and ambient temperature. Hence the importance of user assessment. Your Specialist Dealer will be able to help and advise you.

 

Battery & maintenance

Is the scooter battery removable?

Batteries can be removed and changed. However, and for convenience, most batteries can remain in the scooter during the charging process. For example, the Raven model (formerly Scout) the battery pack can be removed for charging.

How can I charge the scooter?

Your scooter will include a battery charger, that is compatible with standard household 220V mains socket outlets.

How do I maintain and care for the scooter?

Every scooter comes with a User Manual including instructions for care and maintenance. If in doubt, contact your local Specialist Dealer directly.

What are the electricity costs for charging an electric scooter?

In general, assuming a charging efficiency of 80%, the amount of energy required to fully charge a scooter is:

36Ah Batteries - amount of energy: 12V x 36Ah x 2 = 864 Wh = 0.86 kWh*

80Ah Batteries - amount of energy: 12V x 80Ah x 2 = 1,920 Wh = 1.92 kWh*

*rounded values