Privacy Policy

Drive Medical respects your privacy and is committed to protecting information we collect about you in the course of doing business. We want you to feel secure when visiting our website. Therefore, we have prepared this Privacy Notice to inform you of the information we gather and how it is used. This policy applies to in Germany.

Information About Site Visits

While you may visit our website without identifying yourself or revealing any personal information, Drive Medical gathers statistical information to understand visitors' use of our site. Examples of this information include number of visitors, frequency of visits and which areas of the site are most popular. This information is used in aggregate form to make continual improvements to our website. It is important to note that no personally identifiable information about site visitors is used for this purpose.

Domain Information

This website may also collect certain information to become more acquainted with customers who visit our site. It helps us understand how our website is being used, so that we may make it even more beneficial to our users. This information may include the date, time and web pages of your access, the Internet Service Provider (ISP) and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from where you linked to our site.


Drive Medical stores temporary cookies that aid in navigating to and from your online account. You have the option of setting your browser to notify you when cookies are stored. Alternatively, you can set your browser to refuse cookies; however, doing so may impact your ability to access your online account seamlessly.

Personal Information

Some portions of this website may request that you give us information about yourself to establish an online account, enabling you to use our homepage online. This information is used as a security measure to identify you.

Additional ways we may collect information from you are:

  • Registration for electronic invoicing
  • Product support registration
  • Subscription to our newsletter list
  • Warranty registration
  • Online returns

Disclosure to third parties

Any disclosure to third parties of personal data communicated during use of our website will only occur under observance of the strict requirements of the German Federal Data Protection Act (Bundesdatenschutzgesetz). This would only be if you have consented to the disclosure of such data, if we are entitled to such disclosure under the statutory provisions and/or if such disclosure is required on the basis of laws, regulations, official or court orders. Disclosure to third parties for the purposes of advertising will not occur.

Safeguarding Children

Drive Medical is committed to safeguarding the privacy and rights of children. We believe they should be able to use the Internet in a productive and safe manner with the highest protection available concerning their personally identifiable information.

Therefore, we will not knowingly solicit nor collect any personally identifiable information from children under the age of 13 who use our site. If we receive notice that a registrant on our site is actually less than 13 years old, we will immediately close their account and remove their personal information.

Data Security

Drive Medical intends to strictly protect the security of your personal information. We will safeguard your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. This may include the use of encryption when collecting or transferring sensitive data such as credit card information.

Links to external websites

Our website contains links to third party websites. We advise that we have no influence on whether any external website observes the relevant data protection rules. We are responsible as the provider of our own content according to the general laws. We do not accept responsibility for third party content, which is made available via links, and do not adopt their content as our own.

Updating Your Information

You may, at any time, log in to your online account and update your personal information.

Contacting Us

If you have any questions or comments about our privacy notice or practices, please contact us via email.

Drive Medical may modify or update this privacy notice from time to time at any time without prior notice. You can check the "Last Updated" date below to see when the notice was last changed. Your continued use of the website constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.

Last Updated 08/08/2017